Communications Manager, Baltimore County Government

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in the Department of Public Works and Transportation, General Administration.

Non-merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this classification may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the “Work Experience” section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

Examples of Duties

DEFINITION OF RESPONSIBILITY

Reporting to the Chief of Communications, the Communications Manager assists with public-facing Bureau communications through social media, events, community meetings, and ad campaigns. While supervising others in the communications team, the Communications Manager helps determine appropriate messaging to effectively achieve Bureau goals. This employee works with the Chief of Communications to standardize messaging communications Bureau-wide; writes, designs, edits, and monitors social media content; and contributes to the Bureau’s non-social communications channels through drafting and editing of press releases, newsletter articles, blog posts, memos, etc. The ideal candidate is excited about sustainability and the environment and is willing to innovate and bring new and unique ideas to the table.

EXAMPLES OF ESSENTIAL DUTIES

  • Supervises public information specialists and oversees public outreach and communication campaigns
  • Works with the Bureau outreach team to lead the development and implementation of effective advertising and public communication programs across all Bureau communications.
  • Manages a team responsible for the County’s Department of Public Works and Transportation Facebook and X (formally Twitter) accounts, including content creation (text, images and videos), and monitoring/responding to comments and questions from the public.
  • Primarily through written communication and social media, promotes and explains the Baltimore County Bureau of Solid Waste Management’s programs, policies and procedures, with emphasis on recycling, waste prevention, and sustainability.
  • Prepares analytical reports and analyzes results to determine the effectiveness of outreach strategies and programs.
  • Prepares news releases, official statements, scripts, memos, newsletters, blogs, posts, and other written media.
  • Researches topics as needed.
  • As needed, represents the Bureau at fairs, festivals, and other public events.
  • Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are to determine a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications

A bachelor’s degree from an accredited college or university;

PLUS

A minimum of three (3) years of professional experience in communications, digital marketing, social media or a related field, or equivalent relevant experience, with at least one (1) year of such being at supervisory level.

Required Skills and Experience

  • Experience leading a public information staff engaged in public information and engagement programs.
  • Experience developing a comprehensive public information strategy and brand.
  • Experience managing a business or organization’s social media presence and platforms
  • Experience managing employees, delegating and assigning tasks, and balancing workloads
  • Advanced knowledge of digital marketing trends and best practices
  • Excellent grammar, composition, copywriting, and proofreading skills
  • Skilled at communicating policies and concepts to a variety of demographics
  • Excellent organizational skills and superior attention to detail
  • Strong project and time management skills
  • Able to work independently (with general supervision) and as part of a team
  • Supervise others
  • Experience using Meta Business Suite and Hootsuite

Preferred Skills and Experience

  • Premiere Pro, Adobe Photoshop, Canva, or similar design tool

Proof of Licenses, Certifications, and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:

ATTN: Communications Manager

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated

click here to apply.